Privacy Policy

1 Information We Collect

📧 Account Information

• Email address (required for account creation and communication)
• Username and display name
• Password (stored encrypted using industry-standard hashing)
• Optional profile information and avatar
• Cryptocurrency wallet addresses (for reward distribution)
• Referral and affiliate tracking data

🎮 Gaming & Activity Data

• Game play history, statistics, and performance metrics
• Click patterns, game preferences, and engagement data
• Wins, losses, rewards earned, and withdrawal history
• Experience points (XP), level progression, and achievements
• Session duration, frequency of play, and login patterns
• In-game interactions and social features usage

🌐 Technical & Device Information

• IP address and geolocation data (for fraud prevention and compliance)
• Browser type, version, and user agent string
• Device type, operating system, and hardware specifications
• Screen resolution, language preferences, and timezone
• Network connection type and internet service provider
• Cookies, local storage, and similar tracking identifiers

💰 Financial & Transaction Data

• Cryptocurrency transactions and blockchain interactions
• Reward earnings, withdrawal requests, and payment processing
• KYC (Know Your Customer) information when required by law
• Tax reporting information for significant earnings
• Anti-money laundering (AML) compliance data

2 How We Use Your Information

✅ Core Platform Services

• Provide and maintain gaming services
• Process game transactions and distribute rewards
• Manage user accounts and profiles
• Enable social features and community interaction
• Provide customer support and technical assistance

🔒 Security & Compliance

• Detect and prevent fraud, abuse, and cheating
• Ensure compliance with applicable laws
• Protect platform integrity and fair play
• Conduct security monitoring and threat detection
• Implement KYC/AML procedures when required

📈 Analytics & Optimization

• Analyze user behavior and platform performance
• Optimize game mechanics and user experience
• Conduct A/B testing and feature development
• Generate business intelligence and reporting
• Improve content personalization

📢 Communication & Marketing

• Send account-related notifications
• Provide game updates and announcements
• Deliver promotional content (with consent)
• Respond to inquiries and support requests
• Send security alerts and important notices

3 Advertising & Monetization Partners

Important: HashMined partners with various advertising networks and offer providers to monetize our platform and provide free gaming experiences. These partnerships involve data sharing as described below.

🎯 Ad Network Partners

We work with multiple advertising networks to display relevant advertisements:

Primary Ad Networks:

• Ezoic - Advanced ad optimization and testing
• Google AdSense - Display and contextual advertising
• Google Ad Manager - Programmatic advertising
• Amazon Associates - Affiliate marketing
• Other premium ad networks and exchanges

Data Shared:

• Device and browser information
• IP address and approximate location
• Page views and ad interactions
• User interests and behavior patterns
• Demographic information (when available)

🔧 Ezoic Privacy Disclosures

HashMined uses Ezoic to provide advertisement and analytics services. Ezoic may collect and use your personal information in accordance with their privacy policy. Below are Ezoic's specific privacy disclosures that apply to your use of our website:

Note: The above disclosures are provided directly by Ezoic and are automatically updated to reflect their current privacy practices. For more information about how Ezoic processes your data, please visit: Ezoic Privacy Policy for HashMined

💎 Offer Walls & Reward Providers

We integrate with offer wall and CPA (Cost Per Action) providers to offer additional earning opportunities:

Partner Networks:

• AdGem - Surveys and app installs
• OfferToro - Diverse offer opportunities
• Revenue Universe - Gaming and entertainment offers
• Persona.ly - Survey monetization
• Other reputable CPA and incentive networks

Offer Completion Tracking:

• User ID and completion status
• Offer interaction and conversion data
• Reward amounts and crediting information
• Fraud prevention and validation data
• Performance metrics and analytics

📊 Analytics & Measurement

Google Analytics

• User behavior tracking
• Conversion measurement
• Audience demographics

Facebook Pixel

• Social media attribution
• Retargeting campaigns
• Lookalike audiences

Custom Analytics

• Platform-specific metrics
• Gaming performance data
• Revenue optimization

4 Data Sharing & Disclosure

🤝 Business Partners

We may share information with trusted partners for legitimate business purposes:

• Service Providers: Cloud hosting, data storage, and technical infrastructure
• Payment Processors: Cryptocurrency exchanges and payment gateways
• Analytics Providers: Performance measurement and business intelligence
• Marketing Partners: Affiliate networks and promotional campaigns
• Customer Support: Third-party support and helpdesk services

⚖️ Legal Requirements

We may disclose personal information when required by law or to protect our rights:

• Compliance with legal obligations, court orders, or government requests
• Protection of HashMined's rights, property, or safety
• Protection of users' rights, property, or safety
• Investigation of fraud, abuse, or illegal activities
• Enforcement of our Terms of Service or other agreements

🔄 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of the business transaction. We will provide notice and obtain consent as required by applicable law.

5 Cookies & Tracking Technologies

Cookie Notice: By using HashMined, you consent to our use of cookies and similar technologies as described in this policy. You can manage your cookie preferences through your browser settings.

🍪 Essential Cookies

Required for basic platform functionality, security, and user authentication.

📊 Analytics Cookies

Help us understand user behavior and improve our services through data analysis.

🎯 Advertising Cookies

Enable personalized advertising and measure ad campaign effectiveness.

⚙️ Preference Cookies

Remember your settings and preferences for a personalized experience.

🔧 Managing Cookies

You can control cookies through:

• Browser Settings: Most browsers allow you to block or delete cookies
• Opt-out Tools: Industry opt-out mechanisms for advertising cookies
• Platform Settings: Account-based privacy controls where available
• Do Not Track: We honor Do Not Track signals where technically feasible

6 Data Security & Protection

🔒 Technical Safeguards

• SSL/TLS encryption for data transmission
• Advanced password hashing and salting
• Regular security assessments and penetration testing
• Multi-factor authentication options
• Secure cloud infrastructure and databases
• Regular security updates and patches

👥 Administrative Controls

• Limited access to personal information
• Employee training on data protection
• Background checks for key personnel
• Incident response and breach notification procedures
• Regular compliance audits and reviews
• Data processing agreements with partners

Security Disclaimer: While we implement industry-standard security measures, no system is completely secure. We cannot guarantee absolute security of your personal information and encourage you to take precautions such as using strong passwords and keeping your account information confidential.

7 Data Retention Policy

⏱️ Retention Periods

Account Data

Retained while your account is active and for up to 3 years after account closure for legal and business purposes.

Gaming History

Kept for up to 7 years for tax reporting, fraud prevention, and regulatory compliance requirements.

Financial Records

Maintained for up to 7 years as required by financial regulations and tax reporting obligations.

Marketing Data

Deleted within 2 years of last interaction unless ongoing consent is maintained.

🗑️ Data Deletion

Data is automatically deleted when:

• Retention periods expire and no legal obligation exists
• You request deletion and no legitimate interests prevent it
• The purpose for processing no longer exists
• Consent is withdrawn and no other legal basis applies
• Data is determined to be inaccurate or incomplete

8 Your Privacy Rights

Your Control: We believe you should have control over your personal information. Depending on your location and applicable laws (such as GDPR, CCPA, or similar regulations), you may have the following rights:

👁️ Right to Access

Request information about what personal data we collect and how it's used.

✏️ Right to Rectification

Correct inaccurate or incomplete personal information.

🗑️ Right to Erasure

Request deletion of your personal data under certain circumstances.

⏸️ Right to Restrict Processing

Limit how we use your personal information in specific situations.

📦 Right to Data Portability

Receive your personal data in a structured, commonly used format.

🚫 Right to Object

Object to processing based on legitimate interests or direct marketing.

↩️ Right to Withdraw Consent

Revoke consent for processing where consent is the legal basis.

⚖️ Right to Lodge Complaints

File complaints with relevant data protection authorities.

📝 Exercising Your Rights

To exercise any of these rights:

• Contact us at privacy@hashmined.com
• Use the account settings and privacy controls in your user dashboard
• Submit a support ticket through our customer service portal
• We will respond to valid requests within 30 days (or as required by law)
• Identity verification may be required to process certain requests

9 International Data Transfers

HashMined operates globally and may transfer personal information to countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place:

• Adequacy Decisions: Transfers to countries with adequate data protection laws
• Standard Contractual Clauses: EU-approved contractual protections
• Binding Corporate Rules: Internal data protection standards
• Certification Programs: Third-party validated security frameworks
• Consent: Explicit user consent where required by law

10 Children's Privacy Protection

Age Restrictions

HashMined is intended for users who are at least 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately at privacy@hashmined.com.

11 Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

• We will update the "Last Updated" date at the top of this policy
• We will notify active users via email or prominent platform notices
• We will provide a summary of significant changes
• We may request renewed consent where required by law
• We will maintain previous versions for reference when possible

Your continued use of HashMined after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may deactivate your account and discontinue using our services.